Mind Series
Mind Graphics
Downloads
Video Tutorial
Mind Dock
Mind xPlay
FAQ
Battery
Can Mind run on its built-in battery when unplugged?
Mind series PCs are equipped with a small built-in battery, which supports standby for at least 25 hours when the device sleeps or hibernates. To turn on and use the device, the power adapter needs to be connected. It is not recommended to use the built-in battery as a standalone power supply.
How do I set the system mode that Mind enters after power disconnection? What's the difference between each mode?
There are 4 system modes that Mind can enter upon disconnecting power: Sleep, Hibernate, Turn off the display, and Do nothing.
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Sleep: After disconnecting power, the device will go to sleep. After reconnecting power, the device will reawaken automatically.
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Hibernate: After disconnecting power, the device will hibernate. After reconnecting power, press the power button to wake up the device.
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Turn off the display: After disconnecting power, any attached monitors will turn off, and the CPU will run at a reduced speed. After reconnecting to power, the device and any attached monitors will wake up automatically.
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Do nothing: After disconnecting power, the device will remain awake, and the CPU will run at a reduced speed. When the battery power drops below 20% (after about 30 minutes), the system automatically hibernates; when the battery power drops below 10%, the device forces a shutdown. Before the device goes to hibernation, when reconnecting power, the device will reawaken automatically.
To set your preferred system mode, there are two methods:
1. Change Windows system settings: From the search bar, go to Control Panel > System and Security > Power Options > Change what the power buttons do > Select the mode you want to enter when you press the sleep button from the drop-down menu (On battery and Plugged in items) > Save changes.
2. Go to Mind App and change the Device Mode When Unplugged. You can choose from Sleep, Hibernate, and Use battery (which matches the Do nothing and Turn off the display options in Windows system settings).
After saving your preferred settings, once power is disconnected, Mind will automatically enter the mode that you had set. Hibernate is the default mode.
When using Mind with Mind Graphics, there is no need to change this mode. When using Mind on its own or pairing it with Mind Dock, you can go to the Mind App and set the mode to Sleep for a better experience. If you wish to disconnect power for a long time, it is recommended to set the device to Sleep or Hibernate to prevent data loss.
Button
What can Mind's power button do?
The Mind's power button has the following 5 functions:
1. In Windows system settings (Control Panel > System and Security > Power Options > Choose what the power buttons do > When I press the sleep button), you can set the system mode you want to enter after pressing the button. There are 5 system modes: sleep, hibernate, shut down, turn off the monitor, or do nothing.
2. When the power button function is set to sleep, shut down, or turn off the monitor, after the device enters the corresponding system mode, press the button to wake it up or turn it on. When set to sleep, the device wakes up automatically after plugging in the power supply.
3. To shut down Mind, press and hold the button for 3 seconds. When the shutdown prompt pop-up box appears, pull down to shut down.
4. To force shutdown, press and hold the power button for 8 seconds.
5. To restore the BIOS default configuration, press and hold the button for 30 seconds until the button light flashes.
Indicator Light
What do the different colors of the button's indicator light show?
Power Adapter
Can a low voltage power adapter be used with Mind?
The standard input voltage of Mind is 20V, and power adapters with lower voltages cannot support normal device operation. Please use the provided power adapter to fully unleash the potential of Mind.
Memory
Can I replace or upgrade the inbuilt RAM modules?
Mind uses an onboard memory solution and does not support replacement or installation of new RAM modules.
Storage
What type of hard drive does Mind use?
Mind's built-in M.2 slot is occupied by an NVMe PCIe 4.0 2230 SSD, and an expandable slot is user-accessible.
What types of SSDs does Mind’s two M.2 slots support?
Mind Pro (IntelⓇ Core™ Ultra Series 3)
Built-in SSD Slot: M.2 NVMe PCIe 4.0 2230 SSD (occupied)
Expandable SSD Slot: M.2 NVMe PCIe 4.0 2230 SSD (empty)
Mind 2/2s (IntelⓇ Core™ Ultra Series 2)
Built-in SSD Slot: M.2 NVMe PCIe 4.0 2230 SSD (occupied)
Expandable SSD Slot: M.2 NVMe PCIe 4.0 2230 SSD (empty)
Mind 1 (13th Gen IntelⓇ Core™ Series 1)
Built-in SSD Slot: M.2 NVMe PCIe 4.0 2230 SSD (occupied)
Expandable SSD Slot: M.2 NVMe PCIe 3.0 2230 SSD (empty)
What is the maximum supported SSD capacity?
Mind supports the capacity specifications of mainstream M.2 NVMe 2230 SSD hard drives on the market. The maximum SSD capacity supported by the expandable slot is 2TB (the SSD with the maximum capacity available on the market tested at Khadas Lab).
Can users install a second SSD for Mind?
There is an expandable SSD slot located at the bottom of the Mind. To install a second SSD and enjoy increased storage capacity, simply open the slot cover by pressing down on one side.
I/O & Display
Does Mind support discrete graphics cards?
Mind comes with an Intel integrated graphics card. If you need to use a discrete graphics card, it is recommended to pair Mind with Mind Graphics, which has a built-in NVIDIA RTX desktop-class graphics card.
How can I connect Mind to 3 displays? What are the requirements for the displays?
Mind supports up to 3 display outputs via two USB-C ports and one HDMI port. One of the USB-C ports requires a Thunderbolt or USB4-compatible display that supports both power delivery and video output.
OS
Does Mind include Microsoft 365? Can I use it for free?
Mind is pre-installed with Microsoft 365 (formerly known as Office) software. Users can go to the Microsoft official website to order the required package plan.
Does Mind support the installation of other operating systems?
Mind supports the installation of Linux (Ubuntu) and Windows 10 systems, but some drivers may not be compatible. In order to fully utilize the performance of Mind, it is recommended to use the pre-installed Windows 11 system.
BIOS
Does Mind support restoring the default BIOS configuration?
Mind provides an easy-to-use BIOS recovery mechanism. To restore the default BIOS configuration, just press and hold the power button for 30 seconds.
Mind App
What is Mind App? What functions does it have?
Mind App is an app specially developed for Mind series products and expansion modules. It supports Mind BIOS and EC upgrades, driver installation and upgrades, accessory device firmware upgrades, power mode settings, performance mode settings, device management and other functions. Mind App comes pre-installed on Mind devices and can be accessed via a desktop shortcut or launched by typing “Mind” in the search bar. You can also click this link to download and install the Mind App.
How do the device modes in the Mind App correspond to the options in Windows system settings?
There are 4 system modes that Mind can enter upon disconnecting power: Do nothing, Sleep, Hibernate, and Turn off the display. You can find this in Windows system settings by navigating to Control Panel > System and Security > Power Options > Choose what the power buttons do.
Alternatively, you can change this mode in the Mind App.
- In Mind App versions earlier than v1.2, there are 4 options under No Adapter Power Mode: Do nothing, Sleep, Hibernate, and Turn off the display, which directly correspond to the options in Windows system settings.
- In Mind App versions v1.2 and later, this feature is renamed to Device Mode When Unplugged with 3 options: Use battery, Sleep, and Hibernate. Use battery matches the Do nothing and Turn off the display options in Windows system settings, and is set to Do nothing by default.
Does Mind App support third-party computers?
Mind App is specially developed for Mind series products and expansion modules. Computers from other brands are currently not supported.
How do I uninstall or install the latest version of the Mind App?
Uninstalling the Mind App
In the Windows system tray, right-click the Mind App icon and select Exit.
Go to Settings > Apps > Installed Apps, locate Mind, right-click it, and select Uninstall.
Installing the Latest Version of the Mind App
If you haven’t installed the Mind App before, visit the Khadas official website to download and install the latest version.
If you already have the Mind App installed, please uninstall it first, then visit the Khadas official website to download and install the latest version.
Operating & Storage Environment
What environmental conditions is Mind designed to be used in?
Mind is an indoor office product. It can be used in a temperature range of 10 to 35℃, low-humidity and no salt spray (seaside) environment.
What are the storage conditions for Mind?
Please store Mind within a temperature range of -10 to 45℃, in an environment that is low-humidity, no salt spray, avoiding sunlight exposure.
Can Mind be used outdoors for extended periods of time?
Mind is designed to be used indoors. Outdoor usage may significantly reduce your device's lifespan due to changeable weather. Do not use it in harsh industrial environments (dust, high salt spray, extreme heat/cold, etc).
Security
Does Mind support hardware encryption technology?
Mind integrates Intel's built-in TPM technology, which provides hardware-level security and encryption.
Does Mind support Intel vPro remote security management technology?
Mind's Intel SoC does not support Intel vPro technology. Subsequent Mind series products will continue to be upgraded, please stay tuned.
