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Mind

Downloads

Mind User Manual-CN

Mind User Manual-EN

Mind User Manual-JP

Mind User Manual-KR

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Mind App

Mind Drivers

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BIOS

Mind APP

EC

Mind Dock

Downloads

Mind Dock User Manual

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FAQ

Mind FAQ
Battery
Does Mind's built-in battery allow it to function normally when the power supply is detached?

Mind’s built-in battery capacity is 5.55Wh, which supports standby for about 25 hours when the device sleeps or hibernates. To turn on and use the device, the power adapter needs to be connected. It is not recommended to use the built-in battery as a standalone power supply.

How do I set the system mode that Mind enters after power is disconnected? What's the difference between each mode?

There are 4 system modes that Mind can enter upon disconnecting power: remain awake, sleep, hibernate, and turn off the monitor.

- Remain Awake: After disconnecting power, the device will remain awake and the CPU will run at a reduced speed. When the battery power drops below 10% (after about 30 minutes), the system will automatically force a shutdown.

- Sleep: After disconnecting power, the device will go to sleep. After reconnecting power, the device will reawaken automatically.

- Hibernate: After disconnecting power, the device will hibernate. After reconnecting power, press the power button to wake up the device.

- Turn off the display: After disconnecting power, any attached monitors will turn off, and the CPU will run at reduced speed. After reconnecting to power, the device and any attached monitors will reawaken automatically.

To set your preferred system mode, there are two methods:

1. Change Windows system settings: From the search bar, go to Control Panel > System and Security > Power Options > Choose what the power button does > Select the mode you want to enter when you press the sleep button from the drop-down menu (On battery and Plug in items) > Save changes.

2. Set it up using the Mind App.

After saving your preferred settings, once power is disconnected, Mind will automatically enter the mode that you had set. Sleep is the default mode. If you wish to disconnect power for a long time, it is recommended to set the device to sleep or hibernate to prevent data loss.

Button
What can the Mind's power button do?

The Mind's power button has the following 5 functions:

1. In Windows system settings (Control Panel > System and Security > Power Options > Choose what the power buttons do > When I press the sleep button), you can set the system mode you want to enter after pressing the button. There are 5 system modes: sleep, hibernate, shut down, turn off the monitor, or do nothing.

2. When the power button function is set to sleep, shut down, or turn off the monitor, after the device enters the corresponding system mode, press the button to wake it up or turn it on. When set to sleep, the device wakes up automatically after plugging in the power supply.

3. To shut down Mind, press and hold the button for 3 seconds. When the shutdown prompt pop-up box appears, pull down to shut down.

4. To force shutdown, press and hold the power button for 8 seconds.

5. To restore the BIOS default configuration, press and hold the button for 30 seconds until the button light flashes.

Indicator Light
 
What do the different colors of the button's indicator light show?
 
Power Adapter
Can a low voltage power adapter be used with Mind?

The standard input voltage of Mind is 20V, and power adapters with lower voltages cannot support normal device operation. Please use the provided power adapter to fully unleash the potential of Mind.

 
Memory
Can I replace or upgrade the inbuilt RAM modules?

Mind uses an onboard memory solution and does not support replacement or installation of new RAM modules.

 
Storage
What type of hard drive does Mind use?

Mind's built-in M.2 slot is occupied by an NVMe PCIe 4.0 2230 SSD, and an expandable slot is user-accessible.

What types of SSDs does Mind’s two M.2 slots support?

Built-in  SSD Slot: M.2 NVMe PCIe 4.0 2230 SSD (occupied)

Expandable  SSD Slot: M.2 NVMe PCIe 3.0 2230 SSD (empty)

What is the maximum supported SSD capacity?

Mind supports the capacity specifications of mainstream M.2 NVMe 2230 SSD hard drives on the market. The maximum SSD capacity supported by the expandable slot is 2TB (the SSD with the maximum capacity available on the market tested at Khadas Lab).

Can users install a second SSD for Mind?

There is an expandable SSD slot located at the bottom of the Mind. To install a second SSD and enjoy increased storage capacity, simply open the slot cover by pressing down on one side.

 
Graphics Card
Does Mind support discrete graphics cards?

Mind's SoC integrates an Intel Iris graphics card. If you need to use a discrete graphics card, you can dock Mind into the Mind Graphics module, which has a built-in RTX 4060Ti desktop-class graphics card.

 
I/O & Display
What is the maximum supported display resolution?

When connected via HDMI 2.0 (18Gbps), it supports up to 4K/60Hz. When connected via full-featured USB-C, it supports up to 8K/60Hz, 4K/240Hz, and 5K/72Hz.

What is the maximum number of external monitors that you can connect to Mind?

Mind supports up to 3 independent, external monitors (1 HDMI port, 2 full-featured USB-C ports). When combined with the Mind Dock, it can support up to 4 independent, external monitors.

What network connections does Mind support?

Mind connects to the internet through Wi-Fi 6E, supporting 2.4G/5G/6G frequency bands.

Does Mind support Bluetooth? What are the supported Bluetooth protocols?

Yes, Mind supports up to Bluetooth 5.3, and can be connected to devices such as Bluetooth mice, keyboards, speakers, and headphones.

 
Operating & Storage Environment
What environmental conditions is Mind designed to be used in?

Mind is an indoor office product. It can be used in a temperature range of 10 to 35℃, low-humidity and no salt spray (seaside) environment.

What are the storage conditions for Mind?

Please store Mind within a temperature range of -10 to 45℃, in an environment that is low-humidity, no salt spray, avoiding sunlight exposure.

Can Mind be used outdoors for extended periods of time?

Mind is designed to be used in indoor environments mainly. Outdoor usage may significantly reduce your device's lifespan due to changeable weather. Do not use it in harsh industrial environments (dust, high salt spray, extreme heat/cold, etc).

 
Security
Does Mind support hardware encryption technology?

Mind integrates Intel's built-in TPM technology, which provides hardware-level security and encryption.

Does Mind support Intel vPro remote security management technology?

Mind's Intel SoC does not support Intel vPro technology. Subsequent Mind series products will continue to be upgraded, so stay tuned.

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